Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Locked out of server login, can't recall password. Is there a way to fix this?

  • 4 odpovědi
  • 1 má tento problém
  • 5 zobrazení
  • Poslední odpověď od Matt

more options

I opened Thunderbird this morning to find that it some how updated and needed me to sign into the server in order to retrieve any emails. We use this at a small business I work for and I'm new, I don't know what the password is, I've tried everything I can think of. Is there any way to reset the password?

I opened Thunderbird this morning to find that it some how updated and needed me to sign into the server in order to retrieve any emails. We use this at a small business I work for and I'm new, I don't know what the password is, I've tried everything I can think of. Is there any way to reset the password?

Všechny odpovědi (4)

more options

Your password is between you and your email provider. That is who you need to reset a forgotten password with. Most providers have a link to reset a forgotten password on their email help page.

That being said, sometimes after Thunderbird upgrades the local firewall will block the new version. Check your firewall and make sure Thunderbird is set to ALLOWED.

more options

I'm sorry for the late response, but that didn't work :(

more options

What if I uninstall and re install?

more options

disable email scanning in the anti virus product.