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Sign In Issues

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  • Last reply by Dropa

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I'm trying to sign into my Mozilla account and it asks for the code that was supposedly sent to my gmail account that will expire within 5 minutes. I never get the email...tried many times. Even added their email to my contacts for "smoother" sending.

I'm trying to sign into my Mozilla account and it asks for the code that was supposedly sent to my gmail account that will expire within 5 minutes. I never get the email...tried many times. Even added their email to my contacts for "smoother" sending.

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Did you check your Spam/Junk folder for the reset. If not then the registered Primary email wasn't the email that your using for sign-in.