Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Page Crash, Disconnects my VPN

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Paul

more options

Hello Mozilla Support ! Running Speed test on "openspeedtest.com" a few seconds after start, the FF Crashes & worst : Disconnects my VPN, even the VPN Auto Re-Connect Stops ! Experienced the Issue multiple times during last months -(this is an Extreme Crash, very likely to re-start my device)- reminding that the FF app Networking is Disabled. i'm on Android 5 (FF Mobile v68.9.0, also previous v68.5.0). using ExpressVPN -Proton VPN with diff. protocols & Locations. The Issue Just Occures on "openspeedtest.com" . Bests: Ingrid

Hello Mozilla Support ! Running Speed test on "openspeedtest.com" a few seconds after start, the FF Crashes & worst : Disconnects my VPN, even the VPN Auto Re-Connect Stops ! Experienced the Issue multiple times during last months -(this is an Extreme Crash, very likely to re-start my device)- reminding that the FF app Networking is Disabled. i'm on Android 5 (FF Mobile v68.9.0, also previous v68.5.0). using ExpressVPN -Proton VPN with diff. protocols & Locations. The Issue Just Occures on "openspeedtest.com" . Bests: Ingrid

All Replies (1)

more options

Hi Ingrid

I recomend that you try this on your new Android browser - Firefox Preview. This has been rebuilt from the ground up to be faster and more stable.