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My Norton anti-virus software used to work and now it won't work with the new Firefox update. Will this be fixed soon? If not, I'm not going to use your product

  • 3 replies
  • 2 have this problem
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  • Last reply by philipp

morffc
morffc
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Since your last update my Norton toolbar will not work...if it doesn't work, I won't use your product. Can this be fixed quickly?

Since your last update my Norton toolbar will not work...if it doesn't work, I won't use your product. Can this be fixed quickly?

Chosen solution

according to the article i've linked to before, you'll have to update the norton toolbar to version 2015.2.1.13 which is compatible.

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philipp
philipp
  • Moderator
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hello, please refer to https://community.norton.com/en/blogs/product-update-announcements/firefox-38-support-norton-toolbar & update your norton product.

morffc
morffc Question owner
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Your product says it is not compatible with my norton. I have attached the message!

philipp
philipp
  • Moderator
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Chosen Solution

according to the article i've linked to before, you'll have to update the norton toolbar to version 2015.2.1.13 which is compatible.