Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I don't want to lose Norton 360 compatibility, how do I undo version 6 of Firefox?

  • 4 răspunsuri
  • 9 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Hasan

losweng
losweng
more options

After letting your update run this morning, now I can't log into Identity Safe or use Norton Safe Search in Firefox, and it's going to be weeks/months before Symantec fixes their product. I want to revert to the prior verison of Firefox while I wait for Symantec to catch up to you.

After letting your update run this morning, now I can't log into Identity Safe or use Norton Safe Search in Firefox, and it's going to be weeks/months before Symantec fixes their product. I want to revert to the prior verison of Firefox while I wait for Symantec to catch up to you.

Toate răspunsurile (4)

Hasan
Hasan
more options

Instead of Downgrading to a previous version, you can use - Web of Trust Safe Browsing Tool 20110704 extension

Check and tell if its working.

the-edmeister
the-edmeister
  • Moderator
more options

Norton had a patch ready on June 21 when Firefox 5 was released, no reason to expect that they aren't ready for Firefox 6.

http://community.norton.com/t5/Norton-360/Update-Available-Firefox-6-0-Compatibility-Patch/td-p/512484

losweng
losweng Deținătorul întrebării
more options

Per Norton support/chat today, they are incompatible with Firefox 6 and won't be ready with an update for an unknown period of time.

Hasan
Hasan
more options

See this reply: https://support.mozilla.com/en-US/questions/862162#answer-231491

Check and tell if its working.