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Recovering emails

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  • 1 has this problem
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  • Last reply by Gnospen

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Hi I needed to find an old email- I reloaded my saved profile from Mozbackup and found it. Then I want to return to my current emails and I cant! Have I lost all my emails when I loaded a saved profile??

Hi I needed to find an old email- I reloaded my saved profile from Mozbackup and found it. Then I want to return to my current emails and I cant! Have I lost all my emails when I loaded a saved profile??

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There are all the things that you should have done, like taking a mozbackup of your existing profile. But I'm afraid you copied those files over your new ones.

Next time just extract the mbox you want .pcv is just a zip-file and can be open with 7zip for example

Not what you want to hear.