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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Hi. I mistakenly removed my account from Thunderbird, and have created a new one with the same name, but now can't find my old emails.

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga JuilanS

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When I open Thunderbird my saved emails don't appear. I didn't check the 'Remove message data' box when I removed the account so hopefully the emails still exist somewhere? I found my Profile folder, but I'm not sure where all the saved emails from my previous profile are. I've looked at the Mozilla help pages for profiles, but they're quite confusing. Hopefully you can help?

When I open Thunderbird my saved emails don't appear. I didn't check the 'Remove message data' box when I removed the account so hopefully the emails still exist somewhere? I found my Profile folder, but I'm not sure where all the saved emails from my previous profile are. I've looked at the Mozilla help pages for profiles, but they're quite confusing. Hopefully you can help?

Mafitar da aka zaɓa

No need to reply - I've solved it. Found this page which was really helpful: http://kb.mozillazine.org/Recovering_deleted_mail_accounts

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Zaɓi Mafita

No need to reply - I've solved it. Found this page which was really helpful: http://kb.mozillazine.org/Recovering_deleted_mail_accounts