Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

When I try to import Bookmarks from IE using 'Import Data from Other Browser' it is greyed out. Why is this?

  • 2 odgovori
  • 2 ima ovaj problem
  • 18 views
  • Posljednji odgovor poslao goreilly16

goreilly16
goreilly16
more options

I am trying to follow instructions from Firefox Help. Step 2 to import Bookmarks is to select 'Import Data from Another Browser' option in History-Library-Import and Backup. However, this option is greyed out for me and I can not select it. Why is this greyed out? How can I get past this?

I am trying to follow instructions from Firefox Help. Step 2 to import Bookmarks is to select 'Import Data from Another Browser' option in History-Library-Import and Backup. However, this option is greyed out for me and I can not select it. Why is this greyed out? How can I get past this?

Izabrano rješenje

Make sure that you are not running Firefox in Private Browsing - Use Firefox without saving history mode.

  • To see all History and Cookie settings, choose: Firefox > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use Private Browsing mode"

Now do this -> Import Bookmarks and other data from Microsoft Edge

Check and tell if its working.

Not related to your problem but your Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

Hasan
Hasan
more options

Odabrano rješenje

Make sure that you are not running Firefox in Private Browsing - Use Firefox without saving history mode.

  • To see all History and Cookie settings, choose: Firefox > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use Private Browsing mode"

Now do this -> Import Bookmarks and other data from Microsoft Edge

Check and tell if its working.

Not related to your problem but your Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Izmjenjeno od strane Hasan

goreilly16
goreilly16 Vlasnik pitanja
more options

Thanks mha007. That worked for me.