Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgrading to v115 Flathub/Flatpak version in Ubuntu, losing the account details

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao lhostisal

more options

I installed the new 115.0.1 version of Thunderbird, recommended in Flathub/Flatpak version. The issue is that when I launch this version of Thunderbird I lose my account information and am invited to configure an existing email address, which means I lose all my profile. Back to version 1020 in Deb version everything is fine, my profile is intact. How should I proceed?

I installed the new 115.0.1 version of Thunderbird, recommended in Flathub/Flatpak version. The issue is that when I launch this version of Thunderbird I lose my account information and am invited to configure an existing email address, which means I lose all my profile. Back to version 1020 in Deb version everything is fine, my profile is intact. How should I proceed?

Izabrano rješenje

In the "see also" section I found my solution: https://support.mozilla.org/en-US/questions/1420329 This solution explains how to migrate Thunderbird profile from snap to Flatpak.

1 Copy your profile info to the Flatpak data zone:

  • from /home/.Thunderbird/
  • to /home/.var/app/org.mozilla.Thunderbird/cache/thunderbird

2 launch Thunderbird with option -P

  • flatpak run org.mozilla.Thunderbird -P
  • create new profile and then select the newly created profile in the Flatpak
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

more options

Odabrano rješenje

In the "see also" section I found my solution: https://support.mozilla.org/en-US/questions/1420329 This solution explains how to migrate Thunderbird profile from snap to Flatpak.

1 Copy your profile info to the Flatpak data zone:

  • from /home/.Thunderbird/
  • to /home/.var/app/org.mozilla.Thunderbird/cache/thunderbird

2 launch Thunderbird with option -P

  • flatpak run org.mozilla.Thunderbird -P
  • create new profile and then select the newly created profile in the Flatpak