Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

msg saying I am "offline" when I am not offline.

  • 1 odgovor
  • 1 ima ovaj problem
  • 13 views
  • Posljednji odgovor poslao cor-el

more options

1. I have Firefox Plus 2. When clicking to open Firefox Private Network, I get msg saying I am "offline". I am not offline. 3. I have Onyx installed. When opening iMac I get notice that new download is available. When I click on it, I am told computer is offline. It is not offline.

1. I have Firefox Plus 2. When clicking to open Firefox Private Network, I get msg saying I am "offline". I am not offline. 3. I have Onyx installed. When opening iMac I get notice that new download is available. When I click on it, I am told computer is offline. It is not offline.

All Replies (1)

more options

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":