Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have done reset of my computer and kept all the files. I installed firefox, and I lost all my log ins and passwords while the bookmarks, history ect are ok.

  • 1 odgovor
  • 2 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao Scribe

more options

I use windows 10 and I did a reset keeping my files. After reinstalling Firefox I lost my passwords and log ins, while the bookmarks and history are fine. I tried to reset firefox but still could not retrieve my passwords.

I use windows 10 and I did a reset keeping my files. After reinstalling Firefox I lost my passwords and log ins, while the bookmarks and history are fine. I tried to reset firefox but still could not retrieve my passwords.

All Replies (1)

more options

Hi, please see if this helps -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.