problems with outgoing server user names
I have 4 outlook.com email accounts that I use on Thunderbird. I have found that smtp-mail.outlook.com works best for me. When I change the user name for email1@outlook.com the username for email2@outlook.com changes to match email1. I was using Thunderbird 102.xx.x everything was working well, when I upgraded to 115.1.0 Thunderbird forgot all of my passwords and this issue with the outgoing server name appeared. Any help to fix this problem will be appreciated. Thanks, Rob
All Replies (3)
That problem usually happens when the SMTP server for account 2 is the same one as for account 1. My first suggestion is to - review each SMTP server name description to ensure each has a different name - then, go through each account pane to verify that each uses its own SMTP server.
I have 3 servers listed as "Outlook.com (Microsoft) - smtp-mail.outlook.com". Are they actually different servers even though their names Identical? I have 4 outlook addresses, 3 of them are using the 3 Outlook.com (Microsoft) - smtp-mail.outlook.com servers the 4th is using smpt.office365.com, they seem to be working correctly now. Time will tell.
Thank you for your assistance. If it is still working tomorrow I will mark it as solved.
Yes, they're the same server, but we often see people using the same email id in multiple SMTP servers.