Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot subscribe to folders.

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা Phillip H. Blanton

more options

Today while using Thunderbird, I noticed that a bunch of emails that should be being placed into folders, were coming into the inbox instead. I expanded the inbox to look at the folders and all but a handful of them were gone. I checked on the server and the folders are still there, so I right-clicked clicked on the email account and selected "subscribe". All of my missing folders are there, but un-checked. When I try to check them, the checkmark won't "stick".

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-16-15-35-39-4db039.png

I uninstalled Thunderbird and manually removed all of its directories form my PC, then removed all references to Thunderbird from the registry, restarted the machine and reinstalled Thunderbird. When I re-added the email account, the same thing happened. I cannot subscribe to most of my folders.

What gives?

Today while using Thunderbird, I noticed that a bunch of emails that should be being placed into folders, were coming into the inbox instead. I expanded the inbox to look at the folders and all but a handful of them were gone. I checked on the server and the folders are still there, so I right-clicked clicked on the email account and selected "subscribe". All of my missing folders are there, but un-checked. When I try to check them, the checkmark won't "stick". https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-16-15-35-39-4db039.png I uninstalled Thunderbird and manually removed all of its directories form my PC, then removed all references to Thunderbird from the registry, restarted the machine and reinstalled Thunderbird. When I re-added the email account, the same thing happened. I cannot subscribe to most of my folders. What gives?
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

All Replies (1)

more options

Still looking for a fix. I have switched back to Outlook for now and, though it has much improved in the years since I last used it, I miss my thunderbird.