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your constanly hitting me with pop ups to download stuff you never did that befor

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by TheOldFox

bobakron1
bobakron1
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your constantly hitting me up for downloads for updateing browsers and anything you can think of i can't even read my emails i'm at the point where i just want to delete this entire browser---you never did this befor what the heck is going on not matter what settings i use i just get pop ups---pop ups and more pop ups what your problem

your constantly hitting me up for downloads for updateing browsers and anything you can think of i can't even read my emails i'm at the point where i just want to delete this entire browser---you never did this befor what the heck is going on not matter what settings i use i just get pop ups---pop ups and more pop ups what your problem

All Replies (2)

Nellus
Nellus
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

TheOldFox
TheOldFox
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If the problem is malware on your system (it sounds like it could be), doing a Reset of Firefox will/may not cure the problem. See both items below.

Remove "Fun Web Products" from your system (listed in Add-ons > Plugins with your initial question)

Could be malware. Download free versions, install, update, run as may of the free scanners in the article below as possible. If you still have the problem, post on one of the specialized malware removal forum listed at the bottom of the article.

Modified by TheOldFox