Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My e-mail address book got hijacked, how can I stop the outgoing messages and how can I prevent this from happening again?

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by JeffwithaJ

more options

I use Firefox pretty much as my exclusive browser and my e-mail address book got hijacked and it has been sending out many MANY e-mails to all the connections I have.

I changed my password yesterday evening and have responded to any one that writes me to tell me of the issue.

On the good side the Mailer Demon has sent back addresses that are no longer valid, but it was so many I was not able to keep track of them and make the changes.

I use Firefox pretty much as my exclusive browser and my e-mail address book got hijacked and it has been sending out many MANY e-mails to all the connections I have. I changed my password yesterday evening and have responded to any one that writes me to tell me of the issue. On the good side the Mailer Demon has sent back addresses that are no longer valid, but it was so many I was not able to keep track of them and make the changes.

All Replies (2)

more options

This isn't the fault of firefox. Firefox is a web browser, not your email provider. I'd suggest contacting them (whoever you use, gmail, yahoo, etc.) and asking for help.

more options

Thanks will go that direction.