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Error message will not let me open Firefox

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  • 62 have this problem
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  • Last reply by TyDraniu

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When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.
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Chosen solution

Download a full installer from mozilla and install it.

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Chosen Solution

Download a full installer from mozilla and install it.

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