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Clicking on a link within website not working - only on Firefox.

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  • Last reply by Terry

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When using the website "Ancestry.com.au" it downloads ok but I cannot download my DNA matches when I click on the link. This link works on Chrome. I believe other users of Firefox have had the same problem with the Ancestry web site.

When using the website "Ancestry.com.au" it downloads ok but I cannot download my DNA matches when I click on the link. This link works on Chrome. I believe other users of Firefox have had the same problem with the Ancestry web site.

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Have a look at the discussion in the thread linked below.

https://support.mozilla.org/en-US/questions/1406281