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fix windows going black

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by FredMcD

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While using Firefox - if I leave my screen idle for just a few minutes - when I return, all of my tabs are completely black. There is no fixing or recovering. Even opening a new tab in the window, the initial screen is normal but once I type in an address it turns black as well. The only fix is closing the entire window and starting over. Please help, as Firefox is my go-to browser for work and I work in many tabs simultaneously.

While using Firefox - if I leave my screen idle for just a few minutes - when I return, all of my tabs are completely black. There is no fixing or recovering. Even opening a new tab in the window, the initial screen is normal but once I type in an address it turns black as well. The only fix is closing the entire window and starting over. Please help, as Firefox is my go-to browser for work and I work in many tabs simultaneously.

All Replies (1)

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Restart {web link} "Restart" menu and button, with configurable shortcut key.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration