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Firefox will not launch from my laptop

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  • 2 have this problem
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  • Last reply by FredMcD

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I can launch IE and Chrome from my laptop but Firefox will not launch.

I can launch IE and Chrome from my laptop but Firefox will not launch.

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What happens when you try? Is this a new install, old install, update?

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}