Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've transfered Thunderbird files to new computer using Easy Transfer but old Local Folders not shown.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by Jimbel

more options

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

Chosen solution

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

more options

Took me a couple of tries but finally got it to work. Thanks duggabe.