Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Removed History and lost gmail. Now Google won't let sign onto my email account; it treats me as a new account and says somebody already has this address!

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by John99

more options

removed history...now Google won't let me get to my email account. It wants me to create a new email address!

removed history...now Google won't let me get to my email account. It wants me to create a new email address!

All Replies (1)

more options

Aye you absolutely sure you are using the correct account name and password ?

Ordinarily just clearing History will not prevent you using webmail.

If you use the History option to forget about the site it would clear everything from the History of that site including: cookies, the site address and the login details

In fact recording all the details then using the forget site option can be a good trouble shooting step to gain access to a site. Or try an alternative browser.

If someone has taken control of your account you will need to that up urgently with Google. You will need your security details to hand. You may also need to consider what else may be compromised

Modified by John99