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Firefox 30 crashes about 50 times a day. I think it crashes when I am navigating on ebay or other ebay sites (e.g half.com).

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  • Last reply by cor-el

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Hello. I have been having this issue ever since I upgraded to firefox 30 (I think that is when it began). Firefox crashes over and over again throughout the day, and I am navigating firefox 8-10 hours a day for my job, so this is a really big deal. I have read forums, and tried many fixes. I have tried running in safe mode. I have disabled all plugins and deleted all add-ons. I cleared the cache (a lot) and deleted all cookies and history. I reset fire fox, and then I eventually did a full re-install of firefox. I even deleted my profile when I did this so that I could have a truly fresh start.

What's more, I have multiple computers in my office that are all doing the same thing. I think it is because we have all the same tabs open all the time and are all doing the same work on the same sites. Lastly, though this is not always the case, the crashes seem to happen A LOT when I am using ebay and half.com. I always have a half tab open, and I think that is part of the issue.

This problem is out of control and is becoming unworkable. I have pasted all the crashes just from today below. Please can someone help me? I would appreciate it very much.

Jacob

Report ID Date Submitted bp-1e2656de-7e61-4ab7-98b0-2d1f82140718 7/17/2014 10:52 PM bp-f557d0ea-771e-479d-b716-5d7802140718 7/17/2014 10:52 PM bp-da21a7ff-4383-44ad-8cfd-457f22140718 7/17/2014 10:42 PM bp-c06316fd-4f5e-4761-9c7f-4b3de2140718 7/17/2014 10:30 PM bp-929f810d-9dcd-4d70-a10e-63c9d2140717 7/17/2014 5:28 PM bp-a87a521d-b455-4a83-86a6-377f12140717 7/17/2014 12:15 PM bp-925060b3-48fb-4966-b64e-814312140717 7/17/2014 11:58 AM bp-60982a8e-54b0-4435-8463-c931e2140717 7/17/2014 11:57 AM bp-e282c689-c129-43ea-bf48-c9bb82140717 7/17/2014 11:57 AM bp-8c318651-2f31-4d82-8531-268432140717 7/17/2014 11:45 AM bp-0ed50817-af57-463b-8eeb-3eb1e2140717 7/17/2014 11:43 AM bp-9c6f905c-019e-4196-939b-578cc2140717 7/17/2014 10:55 AM bp-d155692b-c8aa-4ecd-8f95-924bf2140717 7/17/2014 10:30 AM bp-e4beb281-21a3-4cbe-a587-1e30e2140716 7/16/2014 5:20 PM bp-c6cd573f-6680-4948-8d26-d5c1e2140716 7/16/2014 4:57 PM bp-daa14aa1-637e-4a15-94c9-4378b2140716 7/16/2014 4:56 PM bp-ebd584f1-e830-47da-8c61-289d72140716 7/16/2014 2:48 PM bp-53cfbf8e-0701-4e7b-93bc-b939b2140716 7/16/2014 2:38 PM bp-ed8c7b44-28a6-4024-8de8-269fd2140716 7/16/2014 2:05 PM bp-7849054d-59f7-4cc7-a7a7-f75a22140716 7/16/2014 12:21 PM bp-145b548a-273f-4c70-8461-2a5a22140716 7/16/2014 12:21 PM bp-f7c99da9-21d5-4dde-95f4-f829c2140716 7/16/2014 12:20 PM bp-541c3c83-e056-47b0-85b1-19f9f2140716 7/16/2014 11:43 AM bp-2a1e2efe-8350-4311-bff2-9cbe52140716 7/16/2014 10:32 AM bp-a50de85a-92ef-4c61-a60e-1b33d2140716 7/16/2014 10:32 AM bp-aa3461a5-6334-4a35-8a31-314d92140716 7/16/2014 10:09 AM bp-3da5564b-5fa1-4944-9bd9-35e2d2140716 7/16/2014 8:57 AM bp-f9156052-5007-492c-9cfb-b5f1b2140715 7/15/2014 4:38 PM bp-9d7347d4-ce44-4099-8f18-224df2140715 7/15/2014 4:37 PM bp-20f54f2f-130c-4c00-86b6-0d1a32140715 7/15/2014 4:37 PM bp-928dc734-6dd9-4bbc-b1f6-9cc0f2140715 7/15/2014 4:01 PM bp-27ac0a45-eb3c-46d9-b6fb-76fdc2140715 7/15/2014 3:24 PM bp-d4db9925-48ee-4738-9ec7-8d1c62140715 7/15/2014 3:24 PM bp-74269fc7-efb5-49c4-935c-712932140715 7/15/2014 2:46 PM bp-d0038586-a9bf-4f29-8022-f88dc2140715 7/15/2014 1:34 PM bp-952c3cf1-f0c8-410f-b8ec-e2c7d2140715 7/15/2014 1:13 PM bp-244a8f0d-d0a0-4742-9d12-0b46f2140715 7/15/2014 8:07 AM bp-28604243-a501-4db3-b161-875f12140715 7/15/2014 8:03 AM bp-0880d8a4-d2e3-43d6-9ab5-8c9cb2140715 7/15/2014 8:03 AM bp-c0b01921-ce97-4138-8408-3ffa52140715 7/15/2014 8:03 AM bp-4e28557c-6125-4b63-a26a-429602140715 7/15/2014 8:02 AM

Hello. I have been having this issue ever since I upgraded to firefox 30 (I think that is when it began). Firefox crashes over and over again throughout the day, and I am navigating firefox 8-10 hours a day for my job, so this is a really big deal. I have read forums, and tried many fixes. I have tried running in safe mode. I have disabled all plugins and deleted all add-ons. I cleared the cache (a lot) and deleted all cookies and history. I reset fire fox, and then I eventually did a full re-install of firefox. I even deleted my profile when I did this so that I could have a truly fresh start. What's more, I have multiple computers in my office that are all doing the same thing. I think it is because we have all the same tabs open all the time and are all doing the same work on the same sites. Lastly, though this is not always the case, the crashes seem to happen A LOT when I am using ebay and half.com. I always have a half tab open, and I think that is part of the issue. This problem is out of control and is becoming unworkable. I have pasted all the crashes just from today below. Please can someone help me? I would appreciate it very much. Jacob Report ID Date Submitted bp-1e2656de-7e61-4ab7-98b0-2d1f82140718 7/17/2014 10:52 PM bp-f557d0ea-771e-479d-b716-5d7802140718 7/17/2014 10:52 PM bp-da21a7ff-4383-44ad-8cfd-457f22140718 7/17/2014 10:42 PM bp-c06316fd-4f5e-4761-9c7f-4b3de2140718 7/17/2014 10:30 PM bp-929f810d-9dcd-4d70-a10e-63c9d2140717 7/17/2014 5:28 PM bp-a87a521d-b455-4a83-86a6-377f12140717 7/17/2014 12:15 PM bp-925060b3-48fb-4966-b64e-814312140717 7/17/2014 11:58 AM bp-60982a8e-54b0-4435-8463-c931e2140717 7/17/2014 11:57 AM bp-e282c689-c129-43ea-bf48-c9bb82140717 7/17/2014 11:57 AM bp-8c318651-2f31-4d82-8531-268432140717 7/17/2014 11:45 AM bp-0ed50817-af57-463b-8eeb-3eb1e2140717 7/17/2014 11:43 AM bp-9c6f905c-019e-4196-939b-578cc2140717 7/17/2014 10:55 AM bp-d155692b-c8aa-4ecd-8f95-924bf2140717 7/17/2014 10:30 AM bp-e4beb281-21a3-4cbe-a587-1e30e2140716 7/16/2014 5:20 PM bp-c6cd573f-6680-4948-8d26-d5c1e2140716 7/16/2014 4:57 PM bp-daa14aa1-637e-4a15-94c9-4378b2140716 7/16/2014 4:56 PM bp-ebd584f1-e830-47da-8c61-289d72140716 7/16/2014 2:48 PM bp-53cfbf8e-0701-4e7b-93bc-b939b2140716 7/16/2014 2:38 PM bp-ed8c7b44-28a6-4024-8de8-269fd2140716 7/16/2014 2:05 PM bp-7849054d-59f7-4cc7-a7a7-f75a22140716 7/16/2014 12:21 PM bp-145b548a-273f-4c70-8461-2a5a22140716 7/16/2014 12:21 PM bp-f7c99da9-21d5-4dde-95f4-f829c2140716 7/16/2014 12:20 PM bp-541c3c83-e056-47b0-85b1-19f9f2140716 7/16/2014 11:43 AM bp-2a1e2efe-8350-4311-bff2-9cbe52140716 7/16/2014 10:32 AM bp-a50de85a-92ef-4c61-a60e-1b33d2140716 7/16/2014 10:32 AM bp-aa3461a5-6334-4a35-8a31-314d92140716 7/16/2014 10:09 AM bp-3da5564b-5fa1-4944-9bd9-35e2d2140716 7/16/2014 8:57 AM bp-f9156052-5007-492c-9cfb-b5f1b2140715 7/15/2014 4:38 PM bp-9d7347d4-ce44-4099-8f18-224df2140715 7/15/2014 4:37 PM bp-20f54f2f-130c-4c00-86b6-0d1a32140715 7/15/2014 4:37 PM bp-928dc734-6dd9-4bbc-b1f6-9cc0f2140715 7/15/2014 4:01 PM bp-27ac0a45-eb3c-46d9-b6fb-76fdc2140715 7/15/2014 3:24 PM bp-d4db9925-48ee-4738-9ec7-8d1c62140715 7/15/2014 3:24 PM bp-74269fc7-efb5-49c4-935c-712932140715 7/15/2014 2:46 PM bp-d0038586-a9bf-4f29-8022-f88dc2140715 7/15/2014 1:34 PM bp-952c3cf1-f0c8-410f-b8ec-e2c7d2140715 7/15/2014 1:13 PM bp-244a8f0d-d0a0-4742-9d12-0b46f2140715 7/15/2014 8:07 AM bp-28604243-a501-4db3-b161-875f12140715 7/15/2014 8:03 AM bp-0880d8a4-d2e3-43d6-9ab5-8c9cb2140715 7/15/2014 8:03 AM bp-c0b01921-ce97-4138-8408-3ffa52140715 7/15/2014 8:03 AM bp-4e28557c-6125-4b63-a26a-429602140715 7/15/2014 8:02 AM

Chosen solution

That is a problem with Covenant Eyes (CESpy.dll)

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Hi ! Sorry to hear that this crashing!

First crash: nmsvc.dll file. Do a registry scan to see if this is a valid file. This is the same for the next 10 crash reports. They are all associated with https://bugzilla.mozilla.org/show_bug.cgi?id=738661 which is looking for a regression window.

What was the first version you saw this crashing? Was it only in version 30? Finding a Regression Window

Please see if this happens in Safe ModeDiagnose Firefox issues using Troubleshoot Mode also run a virus scanTroubleshoot Firefox issues caused by malware

Last resort, but there is all CCleaner.

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Chosen Solution

That is a problem with Covenant Eyes (CESpy.dll)