Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Thunderbird Supernova becomes unresponsive

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от paul574

more options

Since updating to Thunderbird Supernova is becomes unresponsive at some point when left in the back ground and working in another app. This might happen within 30mins or after a few hours.

This has been happening consistently for the few days it's been updated.

I have tried opening it in safe mode with the add-ons disabled, but the same thing happens.

Not sure where to go to from here, any help or suggestions most appreciated  ?

The only other issue I've noticed is that calendar notifications won't dismiss but will close. However they keep popping up after the event has passed and will do so unless I delete the event.

Since updating to Thunderbird Supernova is becomes unresponsive at some point when left in the back ground and working in another app. This might happen within 30mins or after a few hours. This has been happening consistently for the few days it's been updated. I have tried opening it in safe mode with the add-ons disabled, but the same thing happens. Not sure where to go to from here, any help or suggestions most appreciated ? The only other issue I've noticed is that calendar notifications won't dismiss but will close. However they keep popping up after the event has passed and will do so unless I delete the event.

Променено на от paul574

Всички отговори (4)

more options

How many calendars? Any have (lots?) of repeat events with no end date?

more options

Hi Wayne, thanks for the response. I have just the 1 calendar that it was subscribed to and this has 6 indefinite repeating events.

I have removed this calendar subscription as I don't really use Thunderbird for this. I will see if this makes a difference and revert.

But, yes one month on and the crashes continue unabated.

more options

Consistently better so far?

more options

Hi Wayne, thanks for checking up on this. Although it's only been a few days it does seem better but definitely still not solved, it crashed 3 times yesterday which was the worst day so far.

There were a dozen historical events in the inbuilt 'Private Work Only' calendar and I have deleted these and disabled this one too now.

Will monitor and note any further issues.

14/11/23 update - unfortunately it continues to crash several times a day.

Променено на от paul574