Thunderbird Support Forum

I am using Thunderbird 115.12.1 (64 bit) on Windows 10 with the email account set up as POP3 for the Gmail account

I have a subfolder under an Inbox (Gmail account) that is no longer showing up. If I search for an email address from a sender that was in the folder, I get a list of emails showing the dates and subject, but if I click on the email, the tab that opens is blank.

My PC crashed, but I can't say for sure when the folder disappeared, other than I know it was there 4 days ago. It the the only subfolder that is missing.

Any help is appreciated. Thanks

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running Thunderbird V 102.5.0 (64 bit) on Windows 11. This does not happen to any other programs that I may be running, only TB and only after I delete the 2nd or 3rd email in my sbcglobal account. It doesn't happen with my gmail account that I have running in TB also. The freeze lasts a couple of minutes, and then reoccurs after I delete 2 or 3 more emails. It seems to only affect my "inbox" and not "sent" or "trash". Sorry if this has been asked and answered before, but I was unable to find it here. Would appreciate any assistance to point me in the direction of a solution. Thanks

I set up a new Windows 11 PC (64-bit) about 2 months ago, and installed Thunderbird Supernova. I allowed MTS to choose all the settings and everything was working fine until about 3 weeks ago I am now running version 115.11.1 (64-bit). I noticed that many messages I recieve at scheduled times every day were not appearing in my MTS message list until sevveral hours (a few actually took 3 days) after their normal delivery times. Checking with the senders revealed no change to the time they were sent. Looking at the messages when they appeared showed that they WERE received on time. Logging into the web interfaces for Gmail and Comcast/XFINITY email revealed that the messages were arriving on time. The only logical conclusion is that MTS has a problem in its IMAP protocol implementation that does not recognize new/unread messages as such, and therefore does not retrieve them. I am legally blind, and up to this point, mTS is the only fully accessible, easy-to-keyboard-navigate email program.

Device: Desktop computer - Win 7 Pro Email client: Thunderbird Version 102.13 Server: POP settings

I am a Cox email user and was recently migrated to Yahoo. After I input the correct server settings on the Thunderbird app,each time I click on the Get Message button, It starts downloading all (100K+) the email messages in my Yahoo inbox, including the ones that were already downloaded on my computer from the Cox server. Are there certain settings in Thunderbird that will stop this issue and just let me download new messages? TIA -Craig

To the Mozilla Community:

I have a Posteo account and set it up successfully in Thunderbird. Emails and Calendar are both working without any issues.

However, Posteo contacts are not syncing. I used the TbSync / Provider for CalDAV and CardDAV without success. And using the Add CardDAV Address Book in Thunderbird is not working either.

Posteo Support confirmed my settings are correct. (Enter https://posteo.de:8843/addressbooks/johnexample/default in the URL field and replace johnexample with the local part of your email address. )

Any assistance that can be provided to troubleshoot and resolve this issue is appreciated.

Thank you.

--Shaun

Can't use Gmail account anymore have cleared cookie's and caches removed permissions and account from Google and TB uninstalled then reinstalled then add TB account worked for 2 minutes then got the same error also some emails load while others are just a blank screen all windows 10 and TB updates are current Have attached error we are receiving anything else please just ask Any help appreciated

Bill

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

Hello! Since I couldn't find help in the forums, I will create a new question. For about a year now the PC at my work will not open mailto-links correctly. There is no account to select from, the subject has a lock-symbol. The receiver's address is correct though (I replaced it with "address" for the screenshot). This PC is the only one I know with that problem and only with external mailto-links. If I click on an email address inside a mail, it opens it correctly. Thunderbird version 115.11.1 (32-Bit), Win 10

It's pretty impractical, so I am hoping for help. Thank you!

Hello, I have been using TB for a long time wiht no mayor problem. I recently had a problem with the hosting services of 2-3 of the email addresses I use in TB and when I now open TB I can click once on the pop up (say on cancel), but when the next pop up message appears (with the same message but for another email address) TB freezes.

I am using Thunderbird to connect to a personal POP & SMTP server. I have recently migrated to a new desktop and moved the old profile folder to the new computer (so I would keep all the emails). Everything was transferred successfully, including the profile settings.

When I open Thunderbird, I am asked for my password and it all goes well if I enter it manually. If I check the "Use Password Manager to remember this password" box, I am met with a "User to server X with username and password failed" - error and a "Sending of password for user did not succeed" - error. I am entering the exact same password in both cases, yet it only fails when I try to save it.

Hi,

I have been configured my Gmail account in Mozilla thunderbird client version 115.12.0 in Windows 11 system. Have been receiving an error message frequently as below "Unable to write email to the mailbox. Make sure the file system allows you write Privileges, and you have enough disk space to copy the mailbox."

System has enough space and memory and please advise.

The newest incoming email is hidden behind the tool bar at the top of the main mail window. I have to scroll UP to see it. My apologies in advance. I am not tech-savvy. Thank you, A Really Old Fa*t

I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox.

How can I find it?

Also, is there a way to change frequency of retrieving new emails? To create an account for this, I had to get a 6 digit code...it took 4 minutes to appear.

I have been using Thunderbird for years with ATT POP3 email. For some reason, it stopped receiving and sending emails yesterday. I keep receiving the error message, "Sending of password for user XXX@swbell.net did not succeed. Mail Server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." My email is still working when I login to the website. I have tried changing the password and that did not work. Please help.

On Linux, closing Thunderbird also closes Firefox if Firefox was initially opened via clicking a link in Thunderbird. I don't know if this would qualify as a bug, but is there a way to have the Firefox process start independent of Thunderbird when, for example, clicking a link in an email? I'm running 115.12.0 (64-bit) at the moment, but it happens on previous versions as well.

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

Hello, since May I have not been able to archive messages on the @wp.pl account by years and month. The archive button does not work, and when it does work, the message goes to the general archive directory. I don't know how to fix it, please help.