Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

TB Not saving passwords after Update from 91.13.1 to 102.6.1 - saves in Troubleshooting mode

  • 2 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от Terry9999

Terry9999
Terry9999
more options

I updated Thunderbird from 91.13.1 to 102.6.1.

All Addons are disabled/uninstalled. iMAP account and SMTP.

Normal Mode: I can send and receive if I do not check "save password". If I do try and save pwd it takes a long time but finally does refresh iMAP folders. No pwds are listed in the pwd manager. If I try and send and save the pwd it waits a long time and fails to send (connection failure) If I try and send and enter pwd without saving it it works fine.

Troubleshooting (TS) mode: Works perfectly I enter the password for iMAP and for sending SMTP it sends and receives quickly and I can see the pwd listed in pwd manager.

Restarting TB in normal mode after Troubleshooting mode and pwd manager list is empty.

I tried copying logins.json after it had saved pwd in TS mode and replacing it after normal mode no luck.

I tried with firewall on/off and antivirus on/off

Thanks for reading

I updated Thunderbird from 91.13.1 to 102.6.1. All Addons are disabled/uninstalled. iMAP account and SMTP. Normal Mode: I can send and receive if I do not check "save password". If I do try and save pwd it takes a long time but finally does refresh iMAP folders. No pwds are listed in the pwd manager. If I try and send and save the pwd it waits a long time and fails to send (connection failure) If I try and send and enter pwd without saving it it works fine. Troubleshooting (TS) mode: Works perfectly I enter the password for iMAP and for sending SMTP it sends and receives quickly and I can see the pwd listed in pwd manager. Restarting TB in normal mode after Troubleshooting mode and pwd manager list is empty. I tried copying logins.json after it had saved pwd in TS mode and replacing it after normal mode no luck. I tried with firewall on/off and antivirus on/off Thanks for reading

Променено на от Wayne Mery

Избрано решение

Workaround: Created a new Profile In the new Profile entered my email accounts again. It SAVED the passwords. With Thunderbird switch off copied personal folders from old profile to new Exported address books from old to new

Have a working copy now. Should have done this first time around, would have been much quicker.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

Terry9999
Terry9999 Задаващият въпроса
more options

Tried deleting secmod.db in the profile folder - still not working. https://support.mozilla.org/en-US/questions/1370560 Also Tried After deleting cert*.db, key*.db, logins.json and secmod.db in profile https://support.mozilla.org/en-US/questions/1350009

Terry9999
Terry9999 Задаващият въпроса
more options

Избрано решение

Workaround: Created a new Profile In the new Profile entered my email accounts again. It SAVED the passwords. With Thunderbird switch off copied personal folders from old profile to new Exported address books from old to new

Have a working copy now. Should have done this first time around, would have been much quicker.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles