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it closes by itself and sometimes reopens with or without the tab(s) I had open

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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I will be in the middle of writing an email or checking out the news, game info, etc, and mozilla will just close out of nowhere and sometimes it will reopen and sometimes I have to reopen it and sometimes it will restore my tab(s) or it will ask if I want to restore them or restart all together.

I will be in the middle of writing an email or checking out the news, game info, etc, and mozilla will just close out of nowhere and sometimes it will reopen and sometimes I have to reopen it and sometimes it will restore my tab(s) or it will ask if I want to restore them or restart all together.

All Replies (2)

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Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

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See also:

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: