Web Mail: Will not attach files in Firefox but can in Safari and Chrome
The question pretty much sums it up. Basically, I can attach documents to my emails in other browsers (and could do firefox - my favourite browser - until I updated my flash to the latest version 2 days ago). Now the other browsers can still operate and attach items in my web mail but Firefox cannot. I can click "Attachment" in my web mail but where the others actually attach the item I select from my hard drive, Firefox merely allows me to click on the chosen attachment and then nothing happens, no attachment or processing or transferring of data/attachment occurs. So I am having to move to another browser until this can be resolved, which is a shame.
All Replies (12)
-> Clear Cookies & Cache
-> Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Check and tell if its working.
Modified by Hasan
Does it work if you temporarily run Firefox as a 32 bit application?
- Close Firefox
- Start the Finder and open the Applications folder
- Right click or control-click the Firefox.app icon
- Select "Get Info"
- Select or Deselect "Open in 32-bit mode"
- Close the "Firefox Info" window
- Restart Firefox
Hello, I tried both of your suggestions but alas, no joy. I am testing with an image I downloaded on here. This seems to work. But in my web mail, it still doesnt upload/attach.
-> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
Went through all of the Trouble shooting and extensions, safe mode, disabled mode, updated anything old, removed flash, reinstalled a new firefox, still the problem exists. I still seem to be able to upload an image on here but not on the web mail.
Did you try to run Firefox as a 32 bit application?
Are you able to upload an image in your email while using Firefox Safe Mode ??
cor-el: yes, didnt solve it though :-(
Modified by glecain
mha007: No, cant upload an image in safe mode.
Modified by glecain
I am starting to think that it may have occurred when I update my firefox a few days ago. I think I noticed I didnt have the latest version so I downloaded the latest version and the problems started around then. Can I reinstall an older version somehow?
Which email service are you using to upload attachments ?? Is the problem occurring on other Email services as well ??
Hi all, I have just reinstalled the old version of Firfox (downgraded) and I now have my attachment tool fully working again, although it seems slower than the newer version. Not sure what the answer is though...