Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot login to my Amazon.ca account with Google ,only with Microsoft edge & Firefox is currently my default browser

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Cannot login to my Amazon.ca account with Google, only with Microsoft edge & Firefox is currently my default browser.

Is the problem with Amazon.ca or is it my browser ?

Thank you

[email address]

Cannot login to my Amazon.ca account with Google, only with Microsoft edge & Firefox is currently my default browser. Is the problem with Amazon.ca or is it my browser ? Thank you [email address]

Modified by Andrew

Chosen solution

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Read this answer in context 👍 1

All Replies (3)

more options

It does work in FF or it doesn't? It might be a google issue...

more options

I got a new pw for Amazon.ca / I am only able to login to Amazon.ca in Chrome & Microsoft Edge not in FF

And Firefox is my default browser. / so plain Google browser does not work.

more options

Seçilmiş Həll

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}