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My own iContact newsletter is going into my spam folder. How can I tell Firefox this is not spam?

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

mariahj
mariahj
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In general, I need to be able to tell other people how to keep our newsletter, which they have subscribed to, from going into their spam folders. I can't even keep it from going into my own spam!

In general, I need to be able to tell other people how to keep our newsletter, which they have subscribed to, from going into their spam folders. I can't even keep it from going into my own spam!

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

the-edmeister
the-edmeister
  • Moderator
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Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. https://support.mozillamessaging.com/.../home
or this one
http://forums.mozillazine.org/viewforum.php?f=39