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  • 3 ردود
  • 1 has this problem
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  • آخر ردّ كتبه FredMcD

neil.d146
neil.d146
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Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

الحل المُختار

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD
FredMcD
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What is the message?

Make sure the computer has Firefox as your default web browser.
If there is still a problem, try selecting Windows Internet Explorer as the default.

neil.d146
neil.d146 صاحب السؤال
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No, as I click on the link a box opens with the message 'Unable to open' followed by http etc etc. for whatever site I am trying to connect to.

FredMcD
FredMcD
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الحل المُختار

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?