Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannt log in my firefox account.

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

Jahid.hope
Jahid.hope
more options

I have set up my computer with windows 8.1. And then installed the latest version of Firefox. When I entered my email and password to sync then it says Unexpected error. and still I am not able to sign in and sync.

I have set up my computer with windows 8.1. And then installed the latest version of Firefox. When I entered my email and password to sync then it says Unexpected error. and still I am not able to sign in and sync.

الحل المُختار

There are currently problems reported with the Firefox account back end service used to sign in to Sync. The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts: 
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.
Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

There are currently problems reported with the Firefox account back end service used to sign in to Sync. The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts: 
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.

Modified by cor-el