Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Bookmarks missing after firefox crash error, after nightly uninstall

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur FlamingFall3n

more options

Summarizing, i uninstalled nightly (mozilla web browser) and at the process there was an option related to if i wanted to delete all my bookmarks and history, i selected it. Since it was a different browser from firefox i thought it wouldn't do any bad, because, as i said, it was a different browser, therefore firefox should have a file of its own about its history and bookmarks (my main browser is firefox, only used nightly for 5 min). After the uninstall i procceded to continue navigating on firefox, after a while, suddenly the browser crashed and it appeared an error (something related to "app" i think, i cant remember). Next I reopened firefox and it was like new, a tab opened with the title "First run" and all my history and bookmarks had vanished. Which made kind off depressed because i had hundreds. I hope there's a solution, please.

Summarizing, i uninstalled nightly (mozilla web browser) and at the process there was an option related to if i wanted to delete all my bookmarks and history, i selected it. Since it was a different browser from firefox i thought it wouldn't do any bad, because, as i said, it was a different browser, therefore firefox should have a file of its own about its history and bookmarks (my main browser is firefox, only used nightly for 5 min). After the uninstall i procceded to continue navigating on firefox, after a while, suddenly the browser crashed and it appeared an error (something related to "app" i think, i cant remember). Next I reopened firefox and it was like new, a tab opened with the title "First run" and all my history and bookmarks had vanished. Which made kind off depressed because i had hundreds. I hope there's a solution, please.

Gewysig op deur FlamingFall3n

All Replies (2)

more options

Nightly is also a Firefox version.
You should never remove your personal data when you uninstall Firefox as this will remove all Firefox profiles.

Your only option is the use an undelete utility to recover a recent JSON backup in the bookmarkbackups folder of your Firefox program folder.

more options

Unfortunatelly, i have never made a backup from bookmarks...