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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am not beng prompted to drag the icon image into my application folder after the download is complete what should I do

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I downloaded firefox and was tole to wait to be romped to drag the icon into my applications folder. I did not receive the prompt and don't know what to do

I downloaded firefox and was tole to wait to be romped to drag the icon into my applications folder. I did not receive the prompt and don't know what to do

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Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.