Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't update Firefox. It seems stuck on downloading 3.6.4. I have an IMac G5 with OS 10.5.6

  • 2 antwoorde
  • 8 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

rstill
rstill
more options

I get a message that Firefox can't install an update so will download the entire file. A screen appears with an installation progress bar which never goes away.

I get a message that Firefox can't install an update so will download the entire file. A screen appears with an installation progress bar which never goes away.

All Replies (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

For older Macs (PPC) that aren't supported in Firefox 4.0+ versions, try TenFourFox. http://www.floodgap.com/software/tenfourfox/ http://tenfourfox.blogspot.com/

Or stay with Firefox 3.6.* where 3.6.24 can be found at http://www.mozilla.org/en-US/firefox/all-older.html


http://www.mozilla.org/en-US/firefox/4.0/system-requirements/ 

to
http://www.mozilla.org/en-US/firefox/8.0/system-requirements/

Mac Operating Systems 

   Mac OS X 10.5
   Mac OS X 10.6

Recommended Hardware 

   Macintosh computer with an Intel x86 processor
   512 MB of RAM
   200 MB hard drive space


Firefox 3.6.* and earlier used to come with Intel and PPC versions in download, but now as of Firefox 4.0 and newer (including 8.0) the PPC version was replaced with 64-bit version.

Gewysig op deur James

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop.
You can find the latest Firefox release here:

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.