Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot access google.com message Unable to determine IP address from host name for www.google.com

  • 5 antwoorde
  • 76 hierdie probleem
  • 1 view
  • Laaste antwoord deur Julia_NY

more options

The requested URL could not be retrieved

While trying to retrieve the URL: http://www.google.com/

The following error was encountered:

   Unable to determine IP address from host name for www.google.com 

The dnsserver returned:

   Timeout 

This means that:

The cache was not able to resolve the hostname presented in the URL. 
Check if the address is correct. 

Your cache administrator is root. phishing-warning-site.com

The requested URL could not be retrieved While trying to retrieve the URL: http://www.google.com/ The following error was encountered: Unable to determine IP address from host name for www.google.com The dnsserver returned: Timeout This means that: The cache was not able to resolve the hostname presented in the URL. Check if the address is correct. Your cache administrator is root. phishing-warning-site.com

Gekose oplossing

Frontier seems to be blocking Google. I bet all of you have Frontier as your ISP. I had an easy work around, but they caught on pretty quick. Now you have to use the UK version of Google, or one from another country. Who says we don't need net neutrality?

Lees dié antwoord in konteks 👍 1

All Replies (5)

more options

Gekose oplossing

Frontier seems to be blocking Google. I bet all of you have Frontier as your ISP. I had an easy work around, but they caught on pretty quick. Now you have to use the UK version of Google, or one from another country. Who says we don't need net neutrality?

more options

If your ISP is re-directing/blocking Google, you can circumvent it by switching to another DNS server. Try changing your DNS servers to the OpenDNS servers, for details see http://www.opendns.com/

Another DNS service you can try is the Google public DNS servers which are 8.8.8.8 and 8.8.4.4

more options

going to google.uk.com and then clicking on google.com at the bottom solved the problem

more options

8.8.8.8, and 8.8.4.4 worked for me. I knew this could be done, but I didn't know what to DNS server to use.

Thanks for the help.

more options

Google searches started working again last night without going to google.uk.com. Perhaps it was just a quirk in the system.