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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to access a website

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  • Laaste antwoord deur willjoe24421

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I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:160:13". I'm guessing this is telling me the website address is incorrect. I don't know how to find a different "pointer" nor do I know how to enter the correct pointer into a phrase I can't find. Can someone please tell me what to do? Thanks.

I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:160:13". I'm guessing this is telling me the website address is incorrect. I don't know how to find a different "pointer" nor do I know how to enter the correct pointer into a phrase I can't find. Can someone please tell me what to do? Thanks.

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Do these steps and then reload the website you're having trouble with. to open the menu panel. In the Time Range to clear: drop-down, select Everything. Below the drop-down menu, select both Cookies and Cache.

Regards, Will