Can’t login in on my android to sync bookmarks (password not working). Instructions for resetting were NOT SENT!
I'm logged in to Firefox on my laptop. I have a new android with Firefox app. When I try to log in to sync my bookmarks my password is not recognized. When I go for "reset password" instructions are supposed to be emailed to me, but this email never comes!
Gekose oplossing
Hello ericlord,
Just to make sure, have you also checked in the Spam folder of your email? Cleared cache and cookies to make sure you don't have any extra details that are not needed and might create a confusion? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
You can also try this link and see if you receive any message whatsoever. This way, you can make sure that your email is recognized:
https://support.mozilla.org/en-US/users/resendconfirmation
Let me know how it went!
Lees dié antwoord in konteks 👍 0All Replies (2)
Gekose oplossing
Hello ericlord,
Just to make sure, have you also checked in the Spam folder of your email? Cleared cache and cookies to make sure you don't have any extra details that are not needed and might create a confusion? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
You can also try this link and see if you receive any message whatsoever. This way, you can make sure that your email is recognized:
https://support.mozilla.org/en-US/users/resendconfirmation
Let me know how it went!
Thank you for your help. It finally worked after several failed attempts "' ^(o_o)^ '"