Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes constantly

  • 3 antwoorde
  • 2 hierdie probleem
  • 6 views
  • Laaste antwoord deur philipp

phazeman
phazeman
more options

Good time of the day My firefox (version 51.0.1) crashes constantly since this morning and i am not able to start it up i submitted a report - Crash ID: bp-d2abbda0-710d-41b5-95a5-cf7512170129 I did try to start with safe mode, different profile and reinstall. nothing helps...

Good time of the day My firefox (version 51.0.1) crashes constantly since this morning and i am not able to start it up i submitted a report - Crash ID: bp-d2abbda0-710d-41b5-95a5-cf7512170129 I did try to start with safe mode, different profile and reinstall. nothing helps...

Gewysig op deur phazeman

All Replies (3)

FredMcD
FredMcD
more options

Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: mozilla::net::nsStandardURL::EqualsInternal

This is for Sumo's Related Bugs 1313085 NEW --- Crash in mozilla::net::nsStandardURL::EqualsInternal [Websense]

Update Websense. if there is still a problem, disable it.

phazeman
phazeman Vraag-eienaar
more options

if you mean this Websense -https://www.forcepoint.com/product/web-filtering/websense-web-filter-security then it's a corporate software and i don't have any access to it...

philipp
philipp
  • Moderator
more options

unfortunately this crash is caused by the websense/forcepoint security software that is running on your device. in a corporate environment, please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox