Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't sync my bookmark even though I have account

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

My windows was reset because of virus, so all application including firefox is uninstall. I downloaded new one after I got my windows back. I signed in my firefox account but i can't get my old bookmark :( what should i do? :(

My windows was reset because of virus, so all application including firefox is uninstall. I downloaded new one after I got my windows back. I signed in my firefox account but i can't get my old bookmark :( what should i do? :(

Gekose oplossing

Do you have an "C:\Windows.old" folder?

If you have a "C:\Windows.old" folder with personal data from a previously installed Windows version then you can recover personal data from a previously used profile in this backup.

  • C:\Windows.old\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups

You can use this button to go to the current Firefox profile folder:

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

Do you have an "C:\Windows.old" folder?

If you have a "C:\Windows.old" folder with personal data from a previously installed Windows version then you can recover personal data from a previously used profile in this backup.

  • C:\Windows.old\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups

You can use this button to go to the current Firefox profile folder:

more options

wow thanks for your help! now i get my bookmarks back :)

more options

You're welcome.