Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I stop my archived mail from being deleted?

  • 2 antwoorde
  • 13 hierdie probleem
  • 1 view
  • Laaste antwoord deur user01229325

Greg
Greg
more options

I just tried to get an important e-mail out of the archive, and I discovered that there are no archived messages more than 30 days old. How do I stop the archived mail from being delete?

I just tried to get an important e-mail out of the archive, and I discovered that there are no archived messages more than 30 days old. How do I stop the archived mail from being delete?

Gekose oplossing

Is this an IMAP account? if so, in your Account Settings, under the Synchronisation and Storage option, do you have 'delete messages more than 30 days old' ticked?

Lees dié antwoord in konteks 👍 2

All Replies (2)

amanchesterman
amanchesterman
more options

Gekose oplossing

Is this an IMAP account? if so, in your Account Settings, under the Synchronisation and Storage option, do you have 'delete messages more than 30 days old' ticked?

user01229325
user01229325
more options

In Thunderbird there is an Archive function where you manually move messages to an archive folder under Local Folders. Is this what you are asking about or are you just referring to OLD mail in your inbox?