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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I keep getting a "firefox not responding error" when accessing certain websites.

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  • Laaste antwoord deur LostGod

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On certain websites I try to access I will get a "firefox not responding error" message. I am able to access these websites on internet explorer and google chrome. I have tried a variety of possible fixes but nothing has solved the problem. I am eventually able to get on these sites but after waiting a long time. One of these sites is important for me to access quickly. Please help.

On certain websites I try to access I will get a "firefox not responding error" message. I am able to access these websites on internet explorer and google chrome. I have tried a variety of possible fixes but nothing has solved the problem. I am eventually able to get on these sites but after waiting a long time. One of these sites is important for me to access quickly. Please help.

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Attempt to access those site using Safe Mode in order to make sure one of your add-ons is not conflicting. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode