Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Trusteer Rapport is not compatible with Firefox 41. Is this a Firefox issue or a Trusteer issue? Can it be resolved?

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur the-edmeister

more options

I recently installed Firefox 41. I am not unable to use Trusteer on the browser, which prevents me from using secure banking and takes away a few other special protections while browsing. I have the most up to date version of Trusteer Rapport, so there's nothing more I can download to correct the problem. Is this simply a compatibility issue? If Trusteer doesn't work with Firefox anymore, I'll have to switch to a different browser until the problem is resolved, which is upsetting because I prefer Firefox over everything else. Is there anything that can be done to correct the problem?

I recently installed Firefox 41. I am not unable to use Trusteer on the browser, which prevents me from using secure banking and takes away a few other special protections while browsing. I have the most up to date version of Trusteer Rapport, so there's nothing more I can download to correct the problem. Is this simply a compatibility issue? If Trusteer doesn't work with Firefox anymore, I'll have to switch to a different browser until the problem is resolved, which is upsetting because I prefer Firefox over everything else. Is there anything that can be done to correct the problem?

All Replies (1)

more options

Check with your bank for an updated version of Trusteer.