![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thanks, paul
Question: Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thank you! paul
Gekose oplossing
This sounds like an issue with your email service, not with Firefox (or Thunderbird).
It's possible that you need to set the sending name by logging into your webmail account online (ex. Yahoo! Mail or Gmail). Webmail providers like these often set the sending name themselves, ignoring the settings of your email client.
Unfortunately since this is not a Firefox issue you are unlikely to get help on these forums. I suggest you find the support site for your email provider, as they should be much more helpful.
Lees dié antwoord in konteks 👍 0All Replies (3)
Is this a question about Thunderbird?
If that is the case then we can move the question to Thunderbird support.
Gekose oplossing
This sounds like an issue with your email service, not with Firefox (or Thunderbird).
It's possible that you need to set the sending name by logging into your webmail account online (ex. Yahoo! Mail or Gmail). Webmail providers like these often set the sending name themselves, ignoring the settings of your email client.
Unfortunately since this is not a Firefox issue you are unlikely to get help on these forums. I suggest you find the support site for your email provider, as they should be much more helpful.
Gewysig op
Thank you Mark. It was indeed, my Outlook settings. You were spot on. Thank you for taking the time.