Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thanks, paul

  • 3 antwoorde
  • 2 hierdie probleem
  • 7 views
  • Laaste antwoord deur solbergstudio

more options

Question: Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thank you! paul

Question: Under TOOLS/Account Settings/ your name/ what I have chosen for "your name" does not show up when sending an email. What to do? thank you! paul

Gekose oplossing

This sounds like an issue with your email service, not with Firefox (or Thunderbird).

It's possible that you need to set the sending name by logging into your webmail account online (ex. Yahoo! Mail or Gmail). Webmail providers like these often set the sending name themselves, ignoring the settings of your email client.

Unfortunately since this is not a Firefox issue you are unlikely to get help on these forums. I suggest you find the support site for your email provider, as they should be much more helpful.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Is this a question about Thunderbird?

If that is the case then we can move the question to Thunderbird support.

more options

Gekose oplossing

This sounds like an issue with your email service, not with Firefox (or Thunderbird).

It's possible that you need to set the sending name by logging into your webmail account online (ex. Yahoo! Mail or Gmail). Webmail providers like these often set the sending name themselves, ignoring the settings of your email client.

Unfortunately since this is not a Firefox issue you are unlikely to get help on these forums. I suggest you find the support site for your email provider, as they should be much more helpful.

Gewysig op deur Mark Schmidt

more options

Thank you Mark. It was indeed, my Outlook settings. You were spot on. Thank you for taking the time.