Thunderbird Support Forum

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

I am getting numerous delays when sending messages to different recipients with the following response. All the delayed messages refer to remote server aliblezz@tnadex.com.

This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on instance-us-central1-32wd.prod.antispam.mailspamprotection.com.

The message identifier is: 1s7qEx-0000000GzmZ-1gPm The date of the message is: 17 May 2024 15:34:44 +1000 The subject of the message is: Your Shipment tracking Number

The address to which the message has not yet been delivered is:

 aliblezz@yandex.com
   Delay reason: H=mx.yandex.ru [77.88.21.249]: SMTP error from remote mail server after RCPT TO:<aliblezz@yandex.com>:
   450 4.2.1 The recipient has exceeded message ra

No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.

Reporting-MTA: dns; instance-us-central1-32wd.prod.antispam.mailspamprotection.com

Action: delayed Final-Recipient: rfc822;aliblezz@yandex.com Status: 4.0.0

Return-path: <SRS0=37f3=mu=ernesthillwines.com.au=wines@ernesthillwines.com.au> Received: from 131.179.213.35.bc.googleusercontent.com ([35.213.179.131] helo=sgp1011.siteground.asia) by instance-us-central1-bg4s.prod.antispam.mailspamprotection.com with esmtpsa (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.97.1) (envelope-from <SRS0=37f3=mu=ernesthillwines.com.au=wines@ernesthillwines.com.au>) id 1s7qEx-0000000GzmZ-1gPm for aliblezz@yandex.com; Fri, 17 May 2024 05:34:48 +0000 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=ernesthillwines.com.au; s=default; h=Subject:Date:Cc:To:From:list-help: list-unsubscribe:list-subscribe:list-post:list-owner:list-archive; bh=x78vUuysvSLdT7LzAbd7i2aBiqBRPK7aMU9CrvjyKz4=; b=fbyvnH2Bv+noLqKwqnN0HP+hwy v8ZyA95ZscCsP9D+ozeshqELAPmOpXnZ93dJUWIak8zK2NROjXqrdUtSjqVtUFh3s85WFOkbsa1RQ zrNB19JiS6CnV/oQ+AFgQTFqFraf1OyM3YUzb1hV5bxUKaPspmmB44WsbBJXvuujzmms=; Received: from [13.75.157.226] (port=58138 helo=VMWEBAUS23) by sgp1011.siteground.asia with esmtpsa (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.97.1) (envelope-from <wines@ernesthillwines.com.au>) id 1s7qEu-000000007L2-0PSA; Fri, 17 May 2024 05:34:44 +0000 MIME-Version: 1.0 From: "Ernest Hill Wines" <wines@ernesthillwines.com.au> To: debbie.ansell5@gmail.com Cc: wines@ernesthillwines.com.au Reply-To: wines@ernesthillwines.com.au Date: 17 May 2024 15:34:44 +1000 Subject: Your Shipment tracking Number Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable SG-Abuse: forwarder, USERNAME=u1599-bms229rqhxp9 DOMAIN=ernesthillwines.com.au FORWARDER=wines@ernesthillwines.com.au SERVER=sgp1011.siteground.asia X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - sgp1011.siteground.asia X-AntiAbuse: Original Domain - ernesthillwines.com.au X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - ernesthillwines.com.au X-Source: X-Source-Args: X-Source-Dir: X-SGantispam-id: c53240e5e7514efbe1ff48fa8fb6b0d3 Message-ID: <E1s7qEx-0000000GzmZ-1gPm@instance-us-central1-bg4s.prod.antispam.mailspamprotection.com>

COX has moved all their email accounts to Yahoo. They still have the same name such as xxxxx@cox.net. It was difficult to get everything working, and I almost succeeded. There is still a problem with SMTP and I have submitted a separate question in this forum.

All my Gmail accounts are in the unified folder. The Cox accounts used to be there, but no longer. I have tried multiple times to get them there, but they won't move. Both the Cox and Gmail use 0AUTH2 and SSL/TLS. I prefer to have all my email in the unified folder so I don't miss anything.

I can't get smtp to work with multiple yahoo accounts. When I get the account settings window, it shows the correct smtp server for yahoo. (smtp.mail.yahoo.com) but when I click on the edit SMTP button, there is a section called "Security and Authentication" section with 3 lines

     Connection Security:             [SSL/TLS]
     Authentication Method :        [0AUTH2]
     User Name:                             [*****1@cox.net]  (My accounts were transferred from COX to Yahoo)

If I edit the SMTP on any of my cox accounts, it changes them all to the same user name. If I want to send mail from any cox account, I have to go to account settings first and edit the smtp and put in the correct account. This is very tedious.

I have noticed that my gmail accounts do the same thing, but gmail doesn't care. Here is the error I get when sending mail before going to account settings first to change the account.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap on how to fix this. Not very technical, so need help. I updated Thunderbird to the latest version (115.11.0 32 bit) on my old PC before copying the profile over and loading Thunderbird on this new PC which has 115.11.0 64 bit version.

Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:668
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.jsm:641
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:250

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter what Server settings I used - tried every combination - so I downgraded back to Version 102 and everything went back to normal. About a week ago, one of my hotmail accounts started giving me a "fail to log in" message. The other accounts work fine. The "fail to log in" will go from 2 or 3 times to 15 to 20 times in about an hour or so but every time, sooner or later will work and then it will be fine for a few hours and then start again. I have had these accounts running on TB for well over 10 years with no problem and I have not changed anything in the Server settings or anywhere else. The account I am having the issue with has been running on TB since TB started with no problems until now. I assume that TB may be having some issues with the Outlook platform but I have not changed anything there either and I have no problem logging into hotmail.com directly. I have spent many hours combing the internet for hints to no avail - everything I have tried has either had no effect or screwed things up so I had to back track to where I started. Any ideas???

For some time now TB has been opening with a blank screen. I've located web advice which reads in part "Usually if you go to "Tools - Account Settings etc, TB will start in the Inbox folder" but that doesn't help because those are already my settings. I'm convinced that I have changed something because TB always used to open in the Inbox folder. Solution would be appreciated.

When I view emails with photos attached inline (both in preview pane and fully opened) i can't see the images as they are massive and go way off the screen. Is there a setting to provide some kind of sensible default so the images are sized within the email i am looking at, so i can view them without downloading and opening in a photo viewer? thanks

I just moved (drag and drop) an email from my Inbox to a Topical Folder I created a few years ago. When I went to look at the message in that Topical Folder, it wasn't there in the list of emails. I had responded to the email earlier, so I found a copy in my Sent folder. When I dragged and dropped that Sent copy to the topical folder, it was not visible in the Topical Folder email list (but was gone from the Sent folder). In addition to responding to the original email, I had also forwarded it to someone else, so I had that person forward it back to me. When I dragged and dropped that forwarded-forwarded email from my inbox to my Topical Folder, it was not visible in the topical folder (and was gone from my inbox).

Confused as I am? Well, when I search on the Topical Folder, I could see listed all the emails I had moved there! But I can't open them or see them in the folder list, so they might as well be lost.

My question: Is there some sort of filter or something of which I'm not aware that has a default setting that makes some stored emails invisible? I'm starting to get worried that other messages might have vanished from my view!

Any advice would be very much appreciated!

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen is the bottom of the list, therefore the most recent emails. However, when I open Thunderbird to look at the emails in the Inbox, while the list is in the order as just specified (oldest at the top, newest at the bottom), what I see on the screen is the section of the list of the emails that arrived about 6 weeks ago. To see the most recent emails I have to move the list up the window. It has been doing this for about 2 months.

Any idea why it is doing this, and how to 'fix' it, please?

Thankyou

I imported info from Thunderbird on other computer. Now every time I open Thunderbird on the new laptop it says it can't reach my email server, incorrect login. If I enter my password it repeats the failure message. If I just close the message, the popup appears again, closing it again, it repeats once more, then closing it keeps it gone. Once I get the message to stop popping up by the repeat closings of the message, the related email account has already collected new emails so it was working. For what it's worth, the laptops are both Lenovo, the old is running Win10, the new Win11. Before the Import is was working fine, I only wanted to transfer my contacts, but the export grabbed everything. I don't have the issue on the original laptop I exported the info from.

I use Thunderbird to pick up 4 separate gmail accounts. Every once in a while I can't delete a message or selected messages. I have tried hitting delete, which normally works, deleting within the message and CTRL delete. The odd thing is if I go to another mailbox, delete a message from there, then return to the mailbox that didn't delete, I can suddenly delete messages from the first mailbox. This happens on all the mailboxes. Obviously, I can work around it, but it is annoying. Any suggestions? I previously deleted all the Trash and Trash.msf files and that did not fix the issue. This seems to have started with version 115. I am on a Mac IOS Sonoma 14.4.1

I’m running Supernova 115.11.0 (32-bit) on a Windows 7 desktop (64-bit), and – from the beginning – it has been freezing at least once every 24 hours. The only way to “unfreeze” it is to use Task Manager to close Thunderbird, and then reboot it. No troubleshooting reports are ever shown.

Is this a wide-spread issue, that may be addressed in updates?

I have an email conversation that's gone back and forth many times, with the other party including useful links for me. I noticed today that links are only live (blue, clickable) in the most recent email, if I scroll down to past emails in the chain, all links are plain text and not clickable. How can I make them all clickable please?

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

I have set up PGP with the following guide: https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#thunderbird:linux:tb115

Under test set up it says I only have to ensure that the from: email is correct.

But what if I use a different reply-to email address?

for example:

• Person A has a PGP is set up for PrsA@example.com, they also publish their public key in https://keys.openpgp.org/, Their reply-to email is PersonA-lastname@example.com
• Person A sends email with PGP public key attached to Person B. Person A already has Person B's public key.
• Person B receives the public key and saves the cert in relation to PersonA-lastname@example.com just to be sure they go to https://keys.openpgp.org/ to check but it is not there.
• Person B sends an encrypted email to their only known address (personA-lastname@example.com) with the encryption public key provided.
• Would Person A be able to receive the email?

tests I have done:

• I tried this with edward-en@fsf.org and I get an email back saying: Diagnostic-Code: smtp; 550 Edward needs reply-to or from to be the same as envelope from
• I tried this to myself and I am able to read the email.

A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?

"Unable to connect to IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections." I do not have that option under Advanced Server Settings. I'm using POP3 mail server with Optusnet.