Google.com only works after I delete cookies

I cannot use google.com without first deleting my cookies. This happens every time I try to use google. Doesn't matter if I use the taskbar to search, or try to go to www… (funda kabanzi)

I cannot use google.com without first deleting my cookies. This happens every time I try to use google. Doesn't matter if I use the taskbar to search, or try to go to www.google.com

Asked by samuelmoch 4 imizuzu edlule

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (funda kabanzi)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 25 imizuzu edlule

Imported Bookmarks not showing.

Apologies if this is a recurring topic but couldn't find a reply that I could understand or was useful. I exported my bookmarks via HTML file and imported them to anothe… (funda kabanzi)

Apologies if this is a recurring topic but couldn't find a reply that I could understand or was useful. I exported my bookmarks via HTML file and imported them to another laptop. They are showing in Bookmarks Menu > Bookmarks Toolbar but not on actual Toolbar. Sorry but non tech answer please.

Asked by Granddad Seaside 1 ihora elidlule

Sorry for whatever

Hello This is not a question but for enlightement. Sorry if I've done wrong whenever. I may have manipulated the session time on the first page that appear when clicki… (funda kabanzi)

Hello

This is not a question but for enlightement.

Sorry if I've done wrong whenever. I may have manipulated the session time on the first page that appear when clicking the Fozilla browser button.

And sorry if I've manipulated the session time here also

And if I've done it in one of the support pages, very likely one this one: https://accounts.firefox.com/oauth/?response_type=code&scope=openid%2Bemail%2Bprofile&client_id=30b11ae57025e70b&redirect_uri=https%3A%2F%2Fsupport.mozilla.org%2Ffxa%2Fcallback%2F&state=Gg4DpRxRFAzrGXBccfpUvdHhIjFND8Am&access_type=offline

By manipulating I mean staying longer than I really intended in order to manipulate how long you seen that I have stayed on a page.

Sorry that I anyways acted in a foolish way by thinking that I'd manipulate it or whatever, regardless if I meant it or not.

Thanks and all the best Simon Isaksson

Asked by Simon Isaksson 1 ihora elidlule

Confusion

I am not sure whether this is normal or not. I have never noticed this before, however i am a bit concerned. So about a week ago i was hacked, and i removed all the files… (funda kabanzi)

I am not sure whether this is normal or not. I have never noticed this before, however i am a bit concerned. So about a week ago i was hacked, and i removed all the files and everything, and managed to get past with 0 damage. I installed Avast to scan for viruses and i have been using it ever since then, but it keeps blocking something from opening and i don't know what it is or whether its normal. It used to only block a blacklisted URL called: " 1.awakened.work". It scared me a bit so i went to check on the IP for the website and a bunch of information on what it is but i found nothing that meant anything to me. I uninstalled Firefox a few times and reinstalled it. I even completely removed all the files related to Mozilla but once i reinstalled it then 4 web URL's tried to open and got blocked named:" 1.awakened.work", "1.foreground.work", "1.6912044.cc" and "listitnow.org". I have no idea what these do or are and i came here to ask whether anyone knows how to stop them from even trying to open. When i removed Mozilla then they didn't try to open and only tried to open while i had Mozilla. I looked at the location of the files and it says they are the Firefox.exe so i don't know. I really love using Mozilla but if i can't fix this, then i will have to use GX.

Asked by Lloyd Uzuchi 2 amahora adlule

Last reply by Lloyd Uzuchi 2 amahora adlule

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (funda kabanzi)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Asked by Mike_Bath 18 amahora adlule

Last reply by Mike_Bath 2 amahora adlule

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (funda kabanzi)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 emasontweni adlule

Last reply by YetAnotherUser 2 amahora adlule

After typing in search, return doesn't enter the page

I type something in Firefox, say "mice". A Google search string appears in the address bar, but it is greyed out, and nothing else happens. I have to go to that bar and h… (funda kabanzi)

I type something in Firefox, say "mice". A Google search string appears in the address bar, but it is greyed out, and nothing else happens. I have to go to that bar and hit Return to get to the search results. After this has happened once, everything appears to work as expected until I close the browser. On reopening, the problem has returned.

Asked by psr2 3 ezinsukwini ezidlule

Last reply by psr2 2 amahora adlule

Mozilla wont load my search or tabs.

I am facing an issue where i sometimes search but it doesn't load. Its as if the links breaks. Refreshing doesn't work. I open a new tab and sometimes it works or i spam… (funda kabanzi)

I am facing an issue where i sometimes search but it doesn't load. Its as if the links breaks. Refreshing doesn't work. I open a new tab and sometimes it works or i spam my search then it loads.

Its getting to the point where i face this issue i open Chrome to do my search. Which is inconvenient I started facing this after i updated. Please may I get assistance.

Asked by Tarisai Gonah 3 amahora adlule

Accidentally cleared Downloads list. How can I recover or restore the Downloads list?

My situation is similar to: https://support.mozilla.org/en-US/questions/1410815 but that thread is archived. Problem: I opened the Downloads folder and meant to clic… (funda kabanzi)

My situation is similar to:

https://support.mozilla.org/en-US/questions/1410815

but that thread is archived.


Problem: I opened the Downloads folder and meant to click 'Organize' but I accidentally clicked 'Clear Downloads'. All the names in the Downloads list are now gone and I want to bring them back.

Situation: I did not want to clear the Downloads list, all I wanted to do was learn what options were listed in the 'Organize' button. I was hoping there might be an option to have past Downloads (the names on the Downloads list, not the downloaded files themselves) sorted by date and by domain. But now all the names in the Downloads list are gone. I don't want this to happen again so what's the best solution for this problem?


cor-el says (in page linked above) that a backup of 'places.sqlite' can recover the Downloads list. I copied that file to my Desktop but I'm guessing that it's too late for this file to be of any use now, as I did this only *after* the Downloads list was cleared.

The information I've read about the places.sqlite file (https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional , https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data , and https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_bookmarks-downloads-and-browsing-history) seems to focus mainly on its relation to Bookmarks, not Downloads. Does everything that article say about restoring Bookmarks also apply to restoring Downloads?


I haven't made a backup before in Firefox specifially but my system (Linux) took a system snapshot (Timeshift) before this mistake happened. Would reverting the system to the previous snapshot allow me to access the old places.sqlite-wal file that has the now-missing Downloads list?


Also, is there a way to customize the appearance of Downloads window? I'd like to add some space between the 'Organize' button and the 'Clear Downloads' button. If I could have them separated just a little bit more, I think it might help to prevent this kind of thing from happening again.


In the meantime, I'm thinking of writing a script that regularly backs up the places.sqlite-wal file so that if this happens again, I can just use the backup. But as of now I'm uncertain that it will do what I need it to do.


Any help is appreciated. I hope I've provided enough information to make this report clear. If any needed info is missing, please let me know.

Thank you.

Asked by MintyFox 3 amahora adlule

Mozilla 129.02

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at t… (funda kabanzi)

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

Asked by robertred 2 ezinsukwini ezidlule

Last reply by robertred 4 amahora adlule

firefox keeps crashing with new web tabs

I downloaded the latest version for my mac and now when I open a new window or webpage like Gmail as soon a it loads it crashes. How do I fix this? Like if I open a new … (funda kabanzi)

I downloaded the latest version for my mac and now when I open a new window or webpage like Gmail as soon a it loads it crashes. How do I fix this? Like if I open a new tab and say I select the weather. As soon as the web page loads it crashes.


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your Mac uses macOS.

Asked by Timothy Muzzie 11 amahora adlule

I am guetting a Mozilla error everyday, I have un install mozilla, and still I am getting the error.

I just want to know how to erase that error. AdapterDeviceID: 0x2503 AdapterDriverVersion: 32.0.15.6070 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de AvailablePageF… (funda kabanzi)

I just want to know how to erase that error.

AdapterDeviceID: 0x2503 AdapterDriverVersion: 32.0.15.6070 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de AvailablePageFile: 39549935616 AvailablePhysicalMemory: 40352997376 AvailableVirtualMemory: 138522839220224 BackgroundTaskMode: 1 BackgroundTaskName: backgroundupdate BlockedDllList: BuildID: 20240108143603 CPUMicrocodeVersion: 0x8301039 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- default value is false CrashTime: 1724401187 GpuSandboxLevel: 1 HeadlessMode: 1 InstallTime: 1707944909 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Microsoft Windows":["Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","twinapi.dll","BCP47mrm.dll","InputHost.dll","Windows.UI.dll","wscapi.dll","Bcp47Langs.dll","ktmw32.dll","dbgcore.dll","ondemandconnroutehelper.dll","TextInputFramework.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wininet.dll","iertutil.dll","dbghelp.dll","winmm.dll","srvcli.dll","urlmon.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","npmproxy.dll","WindowManagementAPI.dll","winhttp.dll","twinapi.appcore.dll","CoreUIComponents.dll","nlaapi.dll","version.dll","wsock32.dll","rasadhlp.dll","dcomp.dll","winnsi.dll","wshbth.dll","CoreMessaging.dll","WinTypes.dll","wtsapi32.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","propsys.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","winsta.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","msvcp_win.dll","crypt32.dll","cfgmgr32.dll","bcryptPrimitives.dll","ucrtbase.dll","bcrypt.dll","KERNELBASE.dll","gdi32full.dll","wintrust.dll","nsi.dll","setupapi.dll","shell32.dll","advapi32.dll","rpcrt4.dll","imm32.dll","kernel32.dll","gdi32.dll","ws2_32.dll","shlwapi.dll","SHCore.dll","clbcatq.dll","msvcrt.dll","oleaut32.dll","user32.dll","ole32.dll","sechost.dll","psapi.dll","msctf.dll","combase.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","gkcodecs.dll","osclientcerts.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1800 ShutdownProgress: xpcom-shutdown-threads ShutdownReason: AppClose StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1724401116 SubmittedFrom: Client SystemMemoryUsePercentage: 41 Throttleable: 1 TotalPageFile: 78783303680 TotalPhysicalMemory: 68582756352 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 714.31361 Vendor: Mozilla Version: 121.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: nsThread::WaitForAllAsynchronousShutdowns useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Tito Morales 5 amahora adlule

Firefox Account Showing in Japanese, Unable to Fix

For some reason no matter how hard I try I am unable to change the display language of my Firefox account. Not my browser, my specific Firefox account. This is the speci… (funda kabanzi)

For some reason no matter how hard I try I am unable to change the display language of my Firefox account. Not my browser, my specific Firefox account.

This is the specific part of Firefox I'm having issues with. https://accounts.firefox.com/settings

Asked by Dark 6 amahora adlule

Adobe document cloud via firefox - scrolling issue

I have had an issue with adobe document cloud for some time in that when I access teh cloud (via firefox) and try to scroll through list of documents with my mouse wheel,… (funda kabanzi)

I have had an issue with adobe document cloud for some time in that when I access teh cloud (via firefox) and try to scroll through list of documents with my mouse wheel, the site fails with the document list disappearing and I have to refresh the webpage to get it back again. A similar issue happened today with bookmarks in a large pdf in adobe document cloud. When I tried to scroll down the list of bookmarks, the list disappeared completely. I rang adobe for assistance. They asked me what browser I was using. I indicated firefox. They said try it with chrome, which I did. Chrome worked perfectly. No scrolling issues at all. I asked whether this was a known issue with firefox. He said simply to clear my cache and see what happens. I did but I get the same result.

Asked by Nigel Hill 6 amahora adlule