Hi, no need to use caps. We can read. :P You can reset Firefox by following the instructions below: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. The Reset feature should have kept all of your personal information. It would have only removed extensions and themes, website-specific preferences, search engines, download history, DOM storage, security settings, download actions, plugin settings, toolbar customizations, user styles and social features ---- When you did the Reset, you should have had an "Old Firefox data" folder appear on your Desktop. You can restore your information if it didn't get restoed by following the instructions at the website gien below *https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#w_copying-files-between-profile-folders

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