Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I re-installed Firefox, why am I getting thousands of Ads?

more options

I had to do a system restore on my PC, after this my Firefox started messing up, my homepage changed by itself and I started getting ads everywhere. I did all the malware checks, virus checks etc and cleaned the PC up. I uninstalled Firefox and reinstalled it. Everything else works ok but I am getting ads all over the place, pop-ups, tracked ads, all sorts of ads, pages popping up telling me to download the latest video player or download manager. How can I get rid of all this?

I had to do a system restore on my PC, after this my Firefox started messing up, my homepage changed by itself and I started getting ads everywhere. I did all the malware checks, virus checks etc and cleaned the PC up. I uninstalled Firefox and reinstalled it. Everything else works ok but I am getting ads all over the place, pop-ups, tracked ads, all sorts of ads, pages popping up telling me to download the latest video player or download manager. How can I get rid of all this?

Isisombululo esikhethiwe

Sounds that you still have some malware installed.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

Sounds that you still have some malware installed.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

It seems to have worked, thank you. All I get now is pop-ups from "akamaihd.net" but my adblock pop-up extension is blocking them. Is there any way to stop them completely? Thanks again for the help.