why do my add ons uninstall every time I restart Firefox?
I re-install the add ons but every time I restart they are all gone once again. I have un-installed Firefox and re-installed it and I still have the same problem.
Isisombululo esikhethiwe
try to create a new firefox profile. See Profile Manager - Create, remove or switch Firefox profiles
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (3)
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
Isisombululo Esikhethiwe
try to create a new firefox profile. See Profile Manager - Create, remove or switch Firefox profiles
Problem is solved now. Thanks.