Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I try to open a website, a dialog bok opens heading "Opening Serch". I t asks 'What should Firefox do with this file?' instead of opening that web page.

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

When I try to open any web page, a dialog box opens up "Opening search". It asks me 'What should Firefox do with this file?'

The bullets 'Open with Browse' and Sane File.

When I try to open any web page, a dialog box opens up "Opening search". It asks me 'What should Firefox do with this file?' The bullets 'Open with Browse' and Sane File.

All Replies (2)

more options

What methods have you tried to open pages, and what results do you get?

(1) Bookmark

(2) Type full url, e.g., www.google.com

(3) Click a search result

(4) Run a search from Firefox search bar, home page, or address bar?

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Which security software (firewall, anti-virus) do you have?

Some security may alter the HTTP response headers if Firefox is not a trusted application.