Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 14.0.1 - Links in hotmail do nothing when clicked

  • 2 uphendule
  • 9 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu K-Rad

K-Rad
K-Rad
more options

In hotmail none of the links (click on an email, check junk box, etc) works. I am running XP 32bit SP3, using Firefox 14.0.1. Today I upgraded Java to 1.8.0-ea which is the only thing I have changed and the Java sits says this is the recommended installation when they check it.

I have cleared all cache and cookies, I have created a new profile and tried that, none of these work. Hotmail works fine with IE. Any suggestions?

EDIT: I also checked the applications in options, my MAILTO is set to 'Outlook' which I do not use and windows live mail is not in the default list. I am not sure if this affects anything but I thought it may be useful.

In hotmail none of the links (click on an email, check junk box, etc) works. I am running XP 32bit SP3, using Firefox 14.0.1. Today I upgraded Java to 1.8.0-ea which is the only thing I have changed and the Java sits says this is the recommended installation when they check it. I have cleared all cache and cookies, I have created a new profile and tried that, none of these work. Hotmail works fine with IE. Any suggestions? EDIT: I also checked the applications in options, my MAILTO is set to 'Outlook' which I do not use and windows live mail is not in the default list. I am not sure if this affects anything but I thought it may be useful.

Okulungisiwe ngu K-Rad

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Java 8 ea (early access) is still in beta and not an official release, so it is better to use the latest Java 7U5 or 6U33 release.

See Java Platform > Java SE 7U5 or Java 6U33 (Download JRE)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

K-Rad
K-Rad Umnikazi wombuzo
more options

I updated to Java 8 EA after the program began, I already had java SE 7U5 installed at the time the problem began.

Cache has been cleared, cookies, ALL COOKIES, deleted.

Safe Mode was began with add-ons disabled, no difference.